Fort Lauderdale/Miami/Palm Beach County:
Fort Lauderdale/Miami/

Palm Beach County: 954-437-9200

Washington, DC Federal

Services Branch: 202-507-0543


DS1 Communications is your South Florida source for Avaya Business Phone Systems, including IP Office, Partner ACS, Merlin Magix, and all other Avaya and Nortel products.

In Fort Lauderdale


These Avaya business phone systems are designed and installed by us specifically for small and medium-size businesses in Broward, Dade and Palm Beach counties, or anywhere in the south florida area. Avaya IP Office delivers the communications capabilities big businesses are used to, with the simplicity and ease of use small businesses feel they need to have in order to make a typical workday productive and most efficient. Avaya’s IP Office business phone system helps growing businesses differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.

There are Three IP Office Editions to Meet Your Distinct Business Needs: Essential, Preferred and the Advanced Edition. One of these will provide your South Florida business with the right combination of capabilities for your business.

Keep costs down and still get the key communications capabilities with Essential Edition. Gain ten times the voice messaging capacity of Essential Edition and handle dozens of calls simultaneously with Preferred Edition. Maximize productivity and efficiencies in customer service with Advanced Edition.

Some of the most commonly used Avaya phones with these systems are the 1616, 1408 and 1416. These phones each have different features and functions and our tech will discuss all of the different options with you.


Directly from Avaya’s website, here are the Features and Benefits of IP Office:

Lower mobile phone and long-distance bills
Avaya IP Office helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.

Built-in resiliency
For businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.

No conference calling fees
IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges. So wherever you are in Dade, Broward or Palm Beach county in Sotuh Florida, or in the Washington DC Metro Area, speak to all your business needs without conference fees.

Centralized administration
IP Office enables remote management and administration from a central location. No need to have an administrator at every site. With advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.

What’s new with Avaya IP Office: R6.1 
Small businesses get even more sophisticated and productivity-enhancing features. Help employees collaborate more effectively. Deliver higher quality customer service. Enhance productivity like never before. All while saving time and money for small and growing businesses like yours.

Flexible Avaya one-X‚ ® Portal for IP Office
Dynamic web-based desktop communications interface for home-based, mobile and office workers features a newly-designed, customizable interface with ‘drag and drop’ application “gadgets” for added efficiency.

Improved Call Center Reporting 
Gauge the success customer campaigns. Location-based business intelligence analyzes all call and makes them viewable on a geographic map.

Expanded Video Options
IP Office’s videoconferencing offers more advanced multi-point HD videoconferencing.

Multi-site Management
Use one consolidated interface with a single log-in to view and manage communications systems for up to 32 sites.